Accessibility statement
This statement was prepared on 19 June 2025.
It was last reviewed on 19 June 2025.
This statement was prepared on 19 June 2025.
It was last reviewed on 19 June 2025.
This accessibility statement applies to stepsurrey.co.uk.
This website is run by Surrey County Council. We want as many people as possible to be able to use this website.
This means that:
You should be able to:
We aim to meet the AA level of the Web Content Accessibility Guidelines (WCAG). This is the international standard for accessible websites and content.
Most of our website should be accessible. It should work well when used with access devices such as screen readers, braille readers, as well as smart phones and other devices.
These are the internet browsers that we support on our website.
AbilityNet has advice on making your device easier to use if you have a disability.
We know some content on this website is not fully accessible and this includes:
A detailed list of known accessibility issues and how we plan to address them is available further down this statement. We regularly review the site and add further issues to this statement as they are identified.
If you need information in a different format to the one that we provide, please email us at economy.growth@surreycc.gov.uk.
If you have difficulty using any part of our website or think that we’re not meeting accessibility requirements, email us at contact.centre@surreycc.gov.uk and mark your email for the attention of the Web and Digital Services team.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Surrey County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
The website has been tested against the Web Content Accessibility Guidelines (WCAG) [2.2] AA standard.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.
The content listed below is non-accessible for the following reasons.
Text re-size to 400%
Valid structure of headings
Accessibility of PDFs in the document library
We recently undertook an accessibility review combining a manual test of a sample of pages, as well as using Siteimprove accessibility checker for automated testing of the full website.
In terms of PDFs, we are developing a new template for formal documentation of meetings so that the minutes, agendas and document packs of meetings are fully compliant.
We will also carry out regular reviews of content on the site and look at developing an accessibility roadmap based on the outcome of this, showing how and when we plan to improve accessibility on this website.
This statement was prepared on 27 March 2024. It was last reviewed on 30 April 2024.